For hospital networks, multi-site dental chains, and large group practices that need centralised control, consolidated billing, and the highest compliance assurances. A single contract, a single invoice, and a dedicated implementation engineer who knows Canadian healthcare regulations inside out.
Group-level dashboard aggregates patient flow, queue performance, no-show rates, and revenue impact across all sites. Drill down to individual location. Exportable reports in CAD — HST/GST inclusive.
Each site has its own kiosk branding, queue rules, triage protocols, EMR integration credentials, and provincial health card configuration. Group administrators see all sites; site managers see only their own.
Single monthly invoice covering all sites, properly accounting for each province's applicable tax rate (HST in Ontario, GST+QST in Quebec, GST+PST in BC, etc.). CRA-compliant invoicing.
Formal PHIPA Information Sharing Agreement (ISA) and PHIPA attestation letter — required by many Ontario hospital and health network procurement teams. Signed by MOVO-X's designated Privacy Officer.
A named MOVO-X implementation engineer manages your entire rollout — site assessment, EMR integration, staff training, go-live support, and post-launch optimisation. Bilingual (EN/FR) available for Quebec sites.
Industry-leading 99.99% uptime commitment for Enterprise (26 minutes maximum downtime per year). 4-hour critical response SLA. Dedicated on-call contact. Automatic failover architecture.
Beyond standard Dentitek, Medesync, OSCAR, and TELUS Health connectors, Enterprise includes custom integration build capacity. Epic, Cerner/Oracle Health, Meditech, and legacy HIS systems on request.
For groups operating across provincial boundaries — a single DPA covering all applicable provincial laws (PIPEDA + Law 25 + PHIPA + BC PIPA + Alberta PIPA). OPC-compliant accountability framework.
Annual third-party penetration test and OWASP ZAP scan included in Enterprise tier. SOC 2 Type II in progress. Results shared with your IT security team under NDA.
We review your sites, EMRs, compliance requirements, and rollout timeline — usually 30–60 minutes.
We provide a written proposal with per-site configuration, integration scope, compliance deliverables, and CAD pricing.
We deploy at one pilot site first. Your team validates workflows, integrations, and compliance documentation before full rollout.
Remaining sites onboarded in waves. Dedicated implementation engineer on-site for go-live. 30-day hypercare period.
Contact our Enterprise team for a proposal. We will scope your sites, integrations, and compliance requirements and return a detailed written proposal within 5 business days.